Get POLINES Integrated Student Services & Information.

Welcome to Integrated Service Unit (ULT) Semarang State Polytechnic

Integrated Service Unit (ULT) aims to integrate all public services in the environment Politeknik Negeri Semarang, in providing transparent services and building a zone of integrity.

Law Number 14 of 2008 concerning Public Information Disclosure, Law Number 25 of 2009 concerning Public Services, and Presidential Regulation Number 97 of 2014 concerning the Implementation of One Stop Integrated Services. Bureaucratic Reform in the Administration Strengthening Program and aligning the Strategic Plan of the Semarang State Polytechnic in realizing institutional quality improvement by improving the quality of services based on evaluation in the academic and non-academic fields in a sustainable manner and Strengthening Work Character and Culture.

In accordance with the Secretary General Circular Letter Number 4 of 2021, to obtain Public Information Services and Public Service Complaint Services, the public can use the National Public Complaint Management System for the People's Online Complaint Aspiration Service (SP4N-REPORT!)
Apart from the SP4N-LAPOR! application, you can also access services COMPLAINT, as well as contacting the call center 024-7473417.


People's Online Complaint Aspiration Service


Public Information Service Call Center


People's Complaint Service Form

In the above services, the public can submit requests for information, complaints, consult, and provide suggestions and input comfortably and obtain assurance of getting a good and professional response. Also make sure to study the Service Standards and Procedures in order to get complete and excellent service.

We hope that through this service, the community can make good use of it and we are trying to continue to improve the services available at the Semarang State Polytechnic.



ULT Polines is able to provide several services divided by Section (general and finance) and (academic, student affairs) as follows:

General Affairs and Finance Section

  1. Director's Decision Letter Processing Service
  2. Service for Payment of Professional and Professor Allowances
  3. Advanced Study Fee Assistance Services
  4. Guest Visit Service
  5. Sarpras Loan & Return Services
  6. In-Active Archive Lending Service at the Record Center
  7. English Competency Test Service Upon Request from Outside the Network
  8. English Language Competency Test Service On Request in the Network (Online)
  9. Sarpras Repair and Maintenance Services
  10. Certificate of still studying / active student.

Academic and Student Affairs Section

  1. Polines Old Student Registration Service
  2. Scholarship Services (Non Bidikmisi) for Semarang State Polytechnic Students
  3. Tuition Fee Assistance Services for the KIP Lecture Program
  4. Polines Graduation Registration Service (offline).
  5. Polines Graduation Registration Service (online).
  6. Legalization Services for Polines Certificates and Transcripts
  7. Service for Replacement of Lost/Damaged Diplomas at Semarang State Polytechnic
  8. Leaving Application Service
  9. Single Tuition Fee Review Submission Service (PU-UKT) for Polines Students
  10. Service for Replacing Lost/Damaged Transcripts Semarang State Polytechnic.



ULT Room
Semarang State Polytechnic Directorate Building
Jl. Prof. H. Soedarto, SH, Tembalang Semarang, Central Java 50275


Registration: 08.00 – 11.00 WIB

Monday – Thursday: 09.00 – 15.00 WIB
Break: 12.00 – 13.00 WIB

Friday: 09.00 – 15.30 WIB
Break: 11.30 – 13.30 WIB
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